Terms & Conditions

2.1By accessing, registering for, downloading, or using any part of the Services, you irrevocably agree to these Terms. If you do not agree, you must immediately cease all use.

2.2We reserve the right to modify, supplement, or replace these Terms at any time, in our sole discretion, without prior notice. Continued use following any modification constitutes irrevocable acceptance. It is your sole responsibility to review these Terms periodically.

2.3If you access the Services on behalf of an entity, you represent and warrant that you have full legal authority to bind that entity, and you agree to these Terms on behalf of that entity.

4.1TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, DELIVERABLES, PLATFORM, AND ALL RELATED MATERIALS ARE PROVIDED STRICTLY ON AN "AS IS," "WHERE IS," AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.

4.2WE DO NOT WARRANT THAT:

1. a.THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
2. b.ANY DEFECTS OR ERRORS WILL BE CORRECTED;
3. c.THE SERVICES OR PLATFORM ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
4. d.THE SERVICES WILL MEET YOUR REQUIREMENTS, EXPECTATIONS, OR OBJECTIVES;
5. e.ANY DATA OR CONTENT WILL BE MAINTAINED, BACKED UP, OR RETRIEVABLE WITHOUT LOSS.

4.3ALL USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU BEAR THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT.

6.1You agree to defend, indemnify, and hold harmless the Platform and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

1. a.your use of the Services;
2. b.your Content;
3. c.your violation of this Agreement or any applicable law;
4. d.your infringement of any third-party right;
5. e.any transaction or interaction between you and any third party facilitated by the Services.

6.2We reserve the right, at your expense, to assume exclusive control of any matter subject to indemnification by you. You agree to cooperate fully with our defence of any claim.

8.1You must not use the Platform to:

1. a.violate any law or regulation;
2. b.infringe intellectual-property rights;
3. c.commit fraud, deception or impersonation;
4. d.distribute malware, ransomware, spyware or malicious code;
5. e.interfere with the security or operation of the Platform;
6. f.reverse engineer, decompile or disassemble the Services except where such restriction is prohibited by applicable law;
7. g.attempt to gain unauthorised access to systems, accounts or data;
8. h.circumvent security, rate limits, subscription restrictions or technical controls;
9. i.scrape or systematically extract Platform data without written authorisation;
10. j.use the Services to develop a substantially competing product where prohibited by applicable law or separate commercial agreement;
11. k.upload unlawful, fraudulent, defamatory or infringing material;
12. l.upload personal data without having an appropriate lawful basis and authority;
13. m.use the Services to make decisions concerning individuals where such use would breach applicable law;
14. n.use AI Output as the sole basis for high-risk decisions;
15. o.use the Platform for emergency, life-critical or safety-critical operations unless expressly authorised in writing; or
16. p.otherwise misuse the Platform.

9.1You retain ownership of your User Content, subject to the rights necessary for the Company to provide the Services.

9.2You grant the Company/platform a non-exclusive, worldwide, limited licence to host, store, reproduce, process, transmit and technically modify User Content only as reasonably necessary to provide, maintain, secure and improve the Services, subject to applicable data-protection law and any separate agreement concerning data use.

9.3You represent and warrant that: you own or control the necessary rights in your User Content; you have all necessary permissions and consents; your User Content does not unlawfully infringe third-party rights; and submission of your User Content does not violate applicable law.

9.4You remain responsible for your User Content.

9.5The Company/platform is not responsible for the legality, accuracy, completeness or ownership of User Content supplied by users.

10.1Unless expressly disclosed and permitted by the applicable privacy notice, subscription plan or separate agreement, the Company will not represent that User Content is used to train general-purpose AI models.

10.2Where the Company uses data for model improvement, analytics, security, quality assurance or research, such processing shall be conducted in accordance with applicable law and the Company’s applicable privacy documentation.

10.3Business customers may request additional contractual restrictions concerning data processing, model training and retention.

10.4Nothing in these Terms overrides mandatory data-protection obligations.

11.1Personal data will be handled in accordance with the Company’s Privacy Policy and applicable data-protection legislation.

11.2Depending upon the particular Service and processing activity, the Company may act as a data controller, joint controller or processor.

11.3Where the Company acts as a processor on behalf of a customer, the parties may be required to enter into a separate Data Processing Agreement ("DPA").

11.4Where applicable, the DPA will govern the processing of personal data on behalf of the customer.

11.5Users must not submit personal data to the Platform unless they have a lawful basis and appropriate authority to do so.

11.6Customers remain responsible for determining whether their intended processing is lawful and appropriate.

12.1The Platform may depend upon Third-Party Services.

12.2Such services may include: AI model providers; cloud infrastructure providers; hosting companies; payment processors; telecommunications providers; speech and translation providers; analytics providers; authentication providers; browser platforms; and other technology suppliers.

12.3Third-Party Services may experience outages, changes, limitations, errors or discontinuation.

12.4To the maximum extent permitted by law, the Company is not responsible for failures caused solely by Third-Party Services outside the Company’s reasonable control.

12.5Your use of certain Third-Party Services may also be subject to their own terms.

13.1The Company will use reasonable efforts to operate and maintain the Platform.

13.2However, uninterrupted availability is not guaranteed.

13.3The Platform may be unavailable because of: maintenance; upgrades; security incidents; infrastructure failure; telecommunications failure; cyberattacks; third-party failures; force majeure; regulatory requirements; technical limitations; or circumstances beyond the Company’s reasonable control.

13.4Nothing in this clause excludes rights or remedies that cannot legally be excluded.

14.1Some Services may be identified as beta, experimental, preview, trial or free services.

14.2Such Services may contain defects, limitations or functionality that differs from production services.

14.3Unless otherwise required by law, beta, experimental and free Services are provided without any guarantee of continued availability.

14.4The Company/platform may modify or discontinue beta, experimental and free Services without liability for losses resulting solely from such modification or discontinuation.

15.1Certain Services may require payment.

15.2Prices, billing intervals, usage limits and subscription features will be displayed at the point of purchase or in the applicable order.

15.3Subscription fees must be paid using an accepted payment method.

15.4Where subscriptions automatically renew, the applicable renewal terms and updated prices will be presented before purchase.

15.5The Company/platform may suspend paid Services where payment is overdue, without prior notice.

15.6Prices may change prospectively with or without prior notice where required.

16.1Nothing in these Terms removes or limits statutory consumer rights.

16.2Where you are a consumer, applicable consumer legislation may provide rights concerning digital content, digital services, cancellation, refunds, quality and conformity.

16.3Nothing in these Terms is intended to exclude rights that cannot legally be excluded.

17.1The Platform, including its software, source code, architecture, databases, interfaces, branding, logos, designs, documentation, algorithms, models, workflows and underlying technology, is owned by or licensed to the Company.

17.2Except where expressly permitted, you may not:

1. a.copy the Platform;
2. b.reproduce its source code;
3. c.redistribute the Services;
4. d.sell access;
5. e.sublicense the Services;
6. f.create unauthorised derivative works;
7. g.remove proprietary notices;
8. h.reverse engineer protected technology; or
9. i.exploit the Platform commercially outside the permitted licence.

17.3Nothing in these Terms transfers ownership of the Company’s intellectual property to you.

18.1If you voluntarily provide suggestions, ideas, bug reports or other feedback concerning the Platform, you grant the Company a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, modify and incorporate that feedback without compensation or attribution.

18.2Feedback must not contain confidential information belonging to third parties.

19.1To the extent legally permissible, the Company does not claim ownership of Output generated specifically for you solely because it was generated through the Services.

19.2AI-generated Output may not qualify for intellectual-property protection in every jurisdiction.

19.3You are responsible for determining whether your intended use of Output infringes any third-party rights.

19.4The Company does not guarantee that Output is original or free from similarity to other material.

20.1The Company will implement reasonable technical and organisational measures appropriate to the nature of the Services.

20.2However, no internet-connected service can be guaranteed to be completely secure.

20.3You acknowledge that transmission and storage of information over the internet involves inherent risks.

20.4You must use appropriate security measures on your own devices and accounts.

21.1To the maximum extent permitted by applicable law, the Services are provided on an "as available" and "as is" basis, except for warranties, conditions and rights that cannot lawfully be excluded.

21.2The Company/platform does not warrant that:

1. a.the Services will be uninterrupted;
2. b.the Platform will be error-free;
3. c.AI Output will be accurate;
4. d.the Services will meet every individual requirement;
5. e.the Platform will operate with every device or software;
6. f.third-party integrations will remain available;
7. g.defects will always be corrected;
8. h.the Services will be completely secure; or
9. i.the Services will produce a particular commercial, financial, accessibility or other result.

22.1Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited.

22.2Subject to clause 22.1, the Company shall not be liable for: indirect loss; consequential loss; loss of profit; loss of revenue; loss of business; loss of anticipated savings; loss of opportunity; loss of goodwill; loss of reputation; loss of contracts; loss of data, except where applicable law provides otherwise; business interruption; or losses arising from reliance on AI Output.

22.3Subject to applicable law, the Company shall not be responsible for losses arising from: inaccurate User Content; unlawful User Content; user misuse; unauthorised use of the account caused by the user’s failure to protect credentials; third-party services; third-party websites; unsupported devices; unsupported software; internet failures; telecommunications failures; force majeure events; user decisions based on AI Output; or use of the Services contrary to these Terms.

22.5Nothing in these Terms limits or excludes liability for matters that cannot legally be limited or excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which applicable law prohibits the Company/platform from limiting or excluding.

22.6Where you are a business customer, the liability provisions may be replaced or supplemented by a separately negotiated commercial agreement.

23.1You are solely responsible for decisions made using information obtained through the Platform.

23.2The Company/platform does not assume responsibility for consequences resulting from a user’s interpretation, implementation or reliance upon AI Output.

23.3You must obtain appropriate human or professional review where the consequences of an error could be material.

24.1To the maximum extent permitted by law, you agree to indemnify and hold harmless the Company/platform, its owners, directors, officers, employees, contractors, licensors and service providers against third-party claims, losses, liabilities, costs and reasonable expenses arising from: (a) your breach of these Terms; (b) your unlawful use of the Services; (c) your User Content; (d) your infringement of third-party intellectual-property rights; (e) your violation of privacy or data-protection rights; (f) your violation of applicable law; (g) your misuse of AI Output; or (h) your use of the Services in a manner expressly prohibited by these Terms.

24.2The Company/platform will provide reasonable notice of an indemnified claim where legally and practically possible.

24.3The Company/platform may participate in the defence of such claim.

25.1To the maximum extent permitted by law, claims relating to the Services shall be brought against the contracting Company rather than against individual shareholders, directors, officers, employees, contractors or representatives.

25.2Nothing in these Terms creates a personal contractual obligation on any individual owner, shareholder, director, employee or contractor.

25.3To the extent legally permissible, you agree not to pursue personal claims against individual officers, directors, employees or contractors for acts performed on behalf of the Company.

25.4Nothing in this clause excludes liability that cannot legally be excluded.

26.1No shareholder, founder, director, employee, consultant or contractor personally guarantees the performance of the Platform unless a separate written agreement expressly states otherwise.

26.2Your contractual relationship is with the Company identified in these Terms.

27.1The Company may suspend or terminate access where reasonably necessary to: protect the Platform; prevent fraud or abuse; comply with law; investigate security incidents; prevent harm; address material breaches; address non-payment; protect third parties; or prevent misuse of the Services.

27.2Where appropriate, the Company may provide notice and an opportunity to remedy the breach.

27.3The Company may immediately suspend access where continued access creates a material security, legal or operational risk.

27.4You may stop using the Services at any time.

27.5Termination does not automatically extinguish provisions which are intended to survive termination.

28.1Upon termination:

1. a.your right to use the Services ends;
2. b.outstanding payment obligations remain due;
3. c.intellectual-property provisions continue;
4. d.confidentiality obligations continue where applicable;
5. e.indemnity provisions continue where applicable;
6. f.limitation-of-liability provisions continue; and
7. g.other provisions intended by their nature to survive termination remain effective.

29.1Following termination, User Content may be deleted in accordance with the Company’s retention policies, Privacy Policy, applicable law and any applicable DPA.

29.2The Company may retain information where necessary for: legal compliance; fraud prevention; security; dispute resolution; accounting; regulatory requirements; or establishment, exercise or defence of legal claims.

30.1Each party shall take reasonable steps to protect confidential information received from the other party.

30.2Confidentiality obligations do not apply to information that: is publicly available without breach; was already lawfully known; is independently developed; is lawfully received from another source; or must be disclosed by law or competent authority.

31.1If you believe material on the Platform infringes your copyright or other intellectual-property rights, you should contact the Company with sufficient information to investigate the claim.

31.2The Company may remove or restrict access to material where reasonably necessary.

32.1The Platform may contain links to third-party websites.

32.2Third-party websites are independent from the Company.

32.3The Company is not responsible for third-party websites, their content, availability, security, privacy practices or terms.

33.1The Company shall not be liable for failure or delay caused by circumstances outside its reasonable control, including: natural disasters; war; terrorism; civil unrest; governmental action; sanctions; telecommunications failure; internet infrastructure failure; power failure; cloud-provider failure; cyberattacks; epidemics or pandemics; labour disputes; supply-chain disruption; or failures of Third-Party Services.

33.2This clause does not excuse obligations that cannot legally be excused.

34.1The Company may update, modify or improve the Platform.

34.2Features may be added, removed, replaced or changed.

34.3Where legally required, users will receive appropriate notice of material changes affecting their contractual rights.

35.1Businesses using the Platform for commercial purposes are responsible for ensuring that their use complies with applicable law and industry-specific requirements.

35.2Businesses should conduct their own risk assessment before integrating AI Output into operational or automated decision-making systems.

35.3The Company does not guarantee that the Services satisfy sector-specific regulatory requirements unless expressly agreed in writing.

36.1Where API access is provided:

1. a.API credentials must be kept confidential.
2. b.You must comply with applicable usage limits.
3. c.You must not abuse, overload or circumvent API restrictions.
4. d.The Company may impose rate limits, quotas or technical restrictions.
5. e.API access may be suspended where necessary to protect the Platform.

37.1Unless expressly authorised in writing, you must not use the Services as the sole basis for:

1. a.medical diagnosis or treatment;
2. b.emergency response;
3. c.critical infrastructure control;
4. d.weapons systems;
5. e.aviation or transportation safety;
6. f.employment decisions;
7. g.credit decisions;
8. h.insurance decisions;
9. i.legal determinations;
10. j.law-enforcement decisions;
11. k.immigration decisions;
12. l.housing decisions; or
13. m.other high-impact decisions concerning individuals.

38.1Use of the Platform does not create:

1. a.a solicitor-client relationship;
2. b.doctor-patient relationship;
3. c.accountant-client relationship;
4. d.financial-adviser relationship;
5. e.fiduciary relationship; or
6. f.other professional relationship,

38.2unless expressly established by a separate written agreement with an appropriately qualified professional.

39.1You must comply with applicable export-control, sanctions and international trade laws when using the Services. You must not use the Platform in violation of applicable sanctions or export restrictions.

40.1These Terms shall be governed by the laws of England and Wales, except where mandatory consumer-protection legislation requires otherwise.

41.1Subject to any mandatory rights available to consumers, the courts of England and Wales shall have jurisdiction over disputes arising from or relating to these Terms. Where you are a consumer resident in another jurisdiction, you may have mandatory rights to bring proceedings in your local courts.

42.1Users should first contact the Company/platform and attempt to resolve disputes informally.

42.2Nothing in this clause prevents a party from seeking urgent court relief where necessary to protect intellectual property, confidential information, security or other legitimate interests.

42.3Nothing in these Terms prevents consumers from exercising statutory rights.

43.1If any provision of these Terms is held to be unlawful, invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it lawful and enforceable. If modification is not possible, the provision shall be severed and the remaining Terms shall continue in force.

44.1Failure to enforce any provision of these Terms does not constitute a waiver of the Company’s right to enforce that provision later.

45.1You may not transfer your rights or obligations under these Terms without the Company’s prior written consent, except where permitted by applicable law.

45.2The Company/platform may assign or transfer these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets or transfer of the relevant business, subject to applicable law.

46.1These Terms, together with the Privacy Policy, applicable subscription terms, DPA and any other documents expressly incorporated by reference, constitute the agreement between you and the company/platform concerning the Services.

47.1If there is a conflict between these Terms and a separately executed written agreement, the separately executed agreement shall prevail to the extent of the conflict.

48.1Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise, agency or fiduciary relationship between you and the Company.

50.1Your use of the Services is also subject to the Company’s Privacy Policy. The Privacy Policy should explain, among other matters: what personal data is collected; why it is collected; how it is used; data retention; international transfers; AI processing; third-party processors; user rights; and how users can contact the Company.

53.1The company/platform makes no representation or guarantee that use of the Services will result in: increased revenue; reduced costs; increased productivity; improved accessibility; increased customer numbers; improved conversion rates; business growth; investment returns; or any particular commercial result.

54.1You are responsible for maintaining appropriate copies of important information. Unless expressly agreed otherwise in writing, the Services should not be treated as your sole backup or archival system. Subject to applicable law, the company/platform shall not be responsible for losses caused by your failure to maintain appropriate backups.

55.1The company/platform may investigate suspected misuse, security incidents, fraud or violations of these Terms. Where reasonably necessary, the company/platform may: suspend accounts; restrict functionality; block automated requests; investigate usage patterns; preserve relevant evidence; and cooperate with law-enforcement or regulatory authorities where legally required.

56.1All rights not expressly granted to you under these Terms are reserved by the platform and its licensors.

57.1For questions concerning these Terms, contact: cs@caaltechs.com

58.1By clicking "I Agree", registering for an account, purchasing a subscription, installing a plugin, accessing or using the Platform, you confirm that you have read and agree to these Terms and Conditions.